Shipping & Delivery
Malaysia
via J&T
- RM6 for Peninsular Malaysia
- RM15 for Sabah & Sarawak
We endeavour to dispatch your order on the same or next business day. For most destinations, you will receive your order within 3-5 working days for Peninsular Malaysia and 5-7 working days for East Malaysia, from when you’ve placed your order. Some remote destinations may take a little longer.
*Due to potential COVID-19 restrictions, delivery timeline may differ depending on accessibility
TRACKING YOUR ORDER
Upon dispatch of your order, a consignment note number will be emailed to you for ease of reference. You may track the progress of your shipment at any time, via the designated shipping company’ website tracking facilities.
CUSTOMS DECLARATION
A customs declaration must accompany all international shipments. We are required to state the value of the goods to customs. This will be as per the order value in MYR. We are unable to mark any order as a ‘gift’ as we are a retail company.
LIABILITY OF SAN-AIR
Please check all your order details carefully before processing your order. SAN-AIR will not take responsibility for any product lost or stolen that is addressed incorrectly due to incorrect information entered on your order form.